Privacy Policy

Last Updated: 23rd February 2026

Welcome to Vape Chaos. Your privacy is important to us and this Privacy Policy explains how we collect use store and protect your personal information when you visit or use our website.

By using the Vape Chaos website you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information.

Personal Information

When you use our website place an order or contact us we may collect:

Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely through third party payment providers)

Automatically Collected Information

When you browse our website certain information may be collected automatically including:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide customer support
Improve our website and services
Send order updates and service notifications
Prevent fraud and maintain security
Comply with legal obligations

If you choose to opt in we may also send marketing emails about promotions or updates.

3. Cookies and Tracking Technologies

Vape Chaos uses cookies and similar technologies to improve user experience and analyse website traffic.

Cookies help us:

Remember user preferences
Understand how visitors use our website
Improve performance and functionality

You can choose to disable cookies through your browser settings although some parts of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties when necessary including:

Payment processors
Shipping and delivery services
Website hosting providers
Analytics services

These third parties only receive the information necessary to perform their services.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

Unauthorised access
Loss or misuse
Disclosure or alteration

However no online service can guarantee complete security.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required it will be securely deleted or anonymised.

7. Your Rights

Depending on your location you may have rights under data protection laws including the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent

Requests can be made using the contact details below.

8. Age Restrictions

Vape Chaos products are intended only for individuals aged 18 or over. We do not knowingly collect personal information from anyone under the legal age for purchasing vape products.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made the updated version will be posted on this page with a revised “Last Updated” date.